All PrecisionID product packages include a User Guide explaining the product and its use. Please refer to this document before contacting support. A link to the user guide and a demo download is provided on each product page.
Product Support | Customer Service
You may open an incident in the PrecisionID Support Q & A to obtain product support or if you have questions about licensing. If the nature of the question is sensitive, you may choose to make the incident private.
You may also contact us at IDAutomation.com since PrecisionID was acquired by IDAutomation. Please be sure to mention the exact product you are using and other necessary information to process your request quickly.
