PrecisionID CONTACT INFORMATION

For barcode and font product technical support or customer service, contact PrecisionID at the e-mail address or phone number below. We prefer e-mail contact.

TOP TWO SUPPORT QUESTIONS:

#1. "My barcode does not scan or is not formatted properly?"
For Technical Issues (barcode does not scan or is not formatted properly), please read the product manual before contacting us (it's only about 5 pages). 90% of barcode formating issues can be quickly resolved from reading the product manual. The manual is installed with both licensed and demo products and can be found under START>PrecisionID Barcode Package>Users Guide. If you cannot find the product manual, it may be downloaded by clicking here. If your issue is not resolved from the contents of the product manual, please forward a sample of the troublesome barcode to the e-mail address below for our technical support team to examine.

#2. "I placed an order but did not receive my product?"
After placing your order, you will receive a confirmation e-mail that includes a link to download your product. Find that e-mail and follow the link. If you did not receive the e-mail, verify it was not filtered by anti-spam software and then contact us.

E-mail:  admin@precisionid.com
Phone: (704) 577-8085
 
Address:
PrecisionID.com
Attn: Customer Service
9100 Dartington Lane
Waxhaw, NC 28173

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